Are Facetime Photos Not Saving on iPhone?


If you are facing the issue of facetime photos not saving, then do not take tension at all, this article is for you only. This can be annoying because maybe you want to capture some important information or something funny, however, they are not getting saved to your Camera Roll.

Facetime is a service that allows you to call your friends and family with an internet connection. You can choose to make a video call, or you can make an audio call. In an audio call, you are allowed to click a button on the left that allows you to take a photo during the video.

When you take a screenshot of the screen with the button, it’s meant to be saved to your Camera Roll. However, for some reason, Live Photos isn’t getting saved to your Camera Roll.

Why aren’t My Facetime Photos Saved?

The first reason why your Live Photos won’t be saved to iCloud Photo Library is that you don’t have enough storage space. If you’re getting a pop-up saying you don’t have much storage left, this could be an indicator of why your Live Photos aren’t saving.

Another reason why your Live Photos may not be saved to the Camera Roll is that there is a bug in your iPhone or iPad. A bug is a failure in the system that gives unexpected results. This means that there is a problem with the system that is causing Live Photos not to be saved to the Camera Roll.

Also Read:- Do iPhone Calls Automatically End?

Reset Facetime

If your Facetime photos are not being saved, then first you have to reset Facetime . Facetime can be activated and deactivated in the Settings app. When it’s disabled, you won’t be able to use Facetime .

When you deactivate it and then turn it on again, this is going to reset FaceTime which may fix the Live Photos issue. The thing to reset Facetime is to try and get past the glitch that is causing FaceTime not to save photos.

To Reset Facetime:

  • Settings
  • Click on Facetime
  • turn it on/off
  • Toggle Live Photos off/on

If you want to reset Facetime Live Photos for Mac, open Facetime , click Facetime on the menu bar, choose Preferences, select Settings, and allow Live Photos to be captured during a video call.

Once that’s done, you can go on a live video call with anyone and check if the photo was saved to your Camera Roll. If you were on your Mac and Facetime photos are now starting to save, you won’t be able to find them in your Camera Roll because the feature was turned off. If it is now working on your iPhone, then it was due to a glitch in the app.

What to do if Facetime Photos are Not Working?


If you can’t find your Facetime photos in your Camera Roll after taking a screenshot, you need to make sure you get rid of the bug that isn’t allowing your Facetime Live Photos to be saved. Because this issue is most likely caused by a bug, you need to make sure that you get rid of this glitch if you want to save your Facetime photos.

Another thing that you should make sure of is that you have enough storage space to accommodate the Facetime screenshot that you are trying to save. If you don’t have enough space on your iPhone or Mac, you’ll need to create some.

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Force Restart Your iOS Device

The next thing you need to do if Facetimes isn’t saving Live Photos is to force restart your iPhone or iPad. When you force restart it, it shuts down and restarts the device. This is going to fix all the bugs and software issues going on within the device.

If you have an iPhone 6S and lower:

  • Press and hold the Home button and the Power button simultaneously for at least 30 seconds
  • Let go until the Apple logo appears on the screen again

If you have an iPhone 7 and later model:

  • Press and hold the power button and volume down button simultaneously for at least 30 seconds
  • Do this until the Apple logo appears on the screen again

If you have an iPhone X or 8 and above:

  • Quickly press the release Volume Up button.
  • Quickly release the Volume Down button.
  • You have to hold down the Power button until you see the Apple logo.

After force restarting your device, you can call someone on Facetime and check if Live Photos are working. After doing that, you’ll find that the Live Photos are saved to the Camera Roll.

Check the Live Photo Album

If you can’t find Live Photos in your Camera Roll, there’s a chance you aren’t seeing them because you haven’t checked in the Live Photos album. Facetime photos are not saved in your Screenshots album, instead, they are saved in the Live Photos album. If you go to your Camera Roll > Select Album at the bottom > Select Live Photos > Check if Facetime is Live Photos.

Also Read:- iPhone Photos Not Loading in Camera Roll?

Reset Network Settings


Your network settings will be related to your call settings, data, wifi settings and Bluetooth settings. When you reset it, it might fix the issue with Live Photos that you are experiencing with Facetime.

  • Go to Settings.
  • Tap on General > Reset.
  • Tap Reset Network Settings and enter the password and tap confirm.

Once your device reboots, you can make calls on Facetime and check if the Live Photos feature is working.

Turn Facetime Off then on

If Facetime Live Photos still not working, you may need to turn off Facetime in an attempt to get rid of the glitch that is preventing them from working. When you turn on Facetime , it gets rid of glitches in the app that can cause other problems like your Live Photos not saving.

To Turn Facetime off and on again:

  • Go to Settings.
  • Select Facetime .
  • Toggle Facetime off and then back on.

Once you’ve done that, you can go back to Facetime to check if you’re able to find a screenshot in your Camera Roll after taking one on Facetime.

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Update your iPhone

A common iOS version that Facetime isn’t saving Live Photos is associated with iOS 13. Since there is a newer versions of iOS that is iOS 14 and 15, you need to make sure that you update your iPhone so that you can get rid of any bugs that may have prevented your Facetime photos from being saved.

To update iPhone to fix a facetime photo error, plug in your device and connect to Wi-Fi> go to Settings> General, then tap Software update> Tap> Download & install> To install now, tap Install. If prompted, enter your passcode. When you let iPhone update, go to Facetime and make sure your photos are saved in Camera Roll.


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